[ 00 / Team & access ]
Team & access
Your team calls or texts (321) •••-5617 and enters their code. Each person only gets what their role allows. Changes are logged below, and anything can be undone.
People
3
Signed in
0
Actions shown
29
Access
Demo
[ 01 / Team ]
Team
3 peopleDee (dispatcher) Dispatcher
Not signed inPhone
(pretend number; texts aren't sent)Code · ••••
Mike Tech
Not signed inPhone
(pretend number; texts aren't sent)Code · ••••
Carlos Tech
Not signed inPhone
(pretend number; texts aren't sent)Code · ••••
Try it as Mike the tech: put your cell on Mike's row above and save. New jobs for Mike will then text you (“Reply 1 to take, 2 to pass”), and you can text OMW, LATE 30, DONE, UNDO.
[ 02 / Add ]
Add someone
Codes are stored scrambled; only the demo codes are shown. Each code must be different.
[ 03 / Roles ]
What each role can do
Owner: sees everything, can change rules, prices, codes and the team.
Dispatcher: sees every lead and job, assigns and reassigns techs, updates job status. Can't change rules, prices or codes.
Tech: sees only their own jobs (what's mine today, next one, address), takes or passes job offers, texts OMW / LATE / DONE.
[ 04 / Activity ]
Activity
29 shownFri Nov 13, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Thu Nov 12, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Wed Nov 11, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Tue Nov 10, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Mon Nov 9, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Sun Nov 8, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Sat Nov 7, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Fri Nov 6, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Thu Nov 5, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Wed Nov 4, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Tue Nov 3, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Mon Nov 2, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Sun Nov 1, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Sat Oct 31, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Fri Oct 30, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: 1 call. Guarantee met!"
Thu Oct 29, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Wed Oct 28, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: 0 calls, 1 text. 1 booked (Fri 8a), 1 message. Guarantee: 2 of 3 so far (24 days left)."
Tue Oct 27, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Mon Oct 26, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: quiet day, no calls or texts."
Sun Oct 25, 8:00 PM
Callie system SUMMARY
Nightly summary (no owner phone on file): "Callie today: 0 calls, 1 text. Guarantee: 2 of 3 so far (27 days left)."
Sat Oct 24, 10:02 AM
Carlos sms TAKE
job •• S Washington Ave
seed
Thu Oct 22, 10:32 PM
Carlos sms TAKE
job •• Ocean Dr
seed
Wed Oct 21, 7:05 PM
Carlos sms TAKE
job •• Fiske Blvd
seed
Mon Oct 19, 10:00 PM
Carlos sms TAKE
job •• Brevard Ave
seed
Sat Oct 24, 7:43 PM
Callie system NEEDS_DISPATCHER
job 48
every on-call tech passed or timed out; suggested Mike; texts: demo number, not sent
Sat Oct 24, 7:43 PM
Callie system TIMEOUT
job 48
Carlos didn't answer in time
Sat Oct 24, 7:38 PM
Callie system OFFER
job 48
offered to Carlos (escalated); text: demo number, not sent
Sat Oct 24, 7:38 PM
Callie system TIMEOUT
job 48
Mike didn't answer in time
Sat Oct 24, 7:33 PM
Callie system OFFER
job 48
offered to Mike (urgent); text: demo number, not sent
Texts to customers that a team member triggers wait 60 seconds first, so an UNDO cancels them.
[ 05 / Access ]
Who can get in
[ 06 / Sessions ]